Returns are free for all U.S. domestic orders! If you are not satisfied with your purchase and would like to return product, items must be shipped/postmarked within 14 days of receipt for exchange or a full refund. Items must be returned in their original condition with tags intact. Merchandise that is marked-down or on promotional sale is only eligible for store credit. Beauty, fragrance, swimwear or lingerie are final sale. No exchanges or returns will be accepted for final sale items. Should you receive a product that is damaged or defective please contact us within 5 days of receiving your order. Exchanges/Refunds are processed within 7 days after we receive the merchandise. You will receive a confirmation by email when your exchanges/refunds are processed. Please e-mail email@example.com to begin the return process stating your order number in the subject line.