Returns are free for all U.S. domestic orders! If you are not satisfied with your purchase and would like to return product, items must be shipped/postmarked within 14 days of receipt for exchange or a full refund. Items must be returned in their original condition with tags intact. Merchandise that is marked-down or on promotional sale is only eligible for store credit. Merchandise that is marked down and purchased using a promotional code is final sale. Beauty, fragrance, swimwear or lingerie are final sale. No exchanges or returns will be accepted for final sale items. Should you receive a product that is damaged or defective please contact us within 5 days of receiving your order. Exchanges/Refunds are processed within 7 days after we receive the merchandise. You will receive a confirmation by email when your exchanges/refunds are processed. Please e-mail email@example.com to begin the return process stating your order number in the subject line.