If you are able to pick up in person, we now offer pick-up at our Los Angeles Studio, based in West Hollywood, CA. Pickups are only currently available Monday, Wednesday and, Friday 10-4pm or by appt.  Once an order is ready for pick-up after selecting our Local Pick-Up option at check-out, you will be provided with directions. At the time of pick-up, please provide your order confirmation e-mail to our team to receive your items.



Orders are processed within 2-3 days of receipt. Monday through Friday, excluding holidays. Orders placed with 2-Day Shipping will be shipped same day or if placed after 3pm EST, it will be processed and mailed the next business day. Order cancelations are allowed within one hour of order placement, otherwise all orders will remain in queue and shipped accordingly.  Buyer will receive a shipment confirmation email with the shipping tracking number. Please select the shipping option that best suits you during check-out. For alternate shipping options, please e-mail and we will do our best to accommodate. 



Items that are pre-orders will ship at the designated date on the product page. Delays past 1 month will be communicated to you. Should shipping addresses change during the time the pre-order is placed, please e-mail us at and we will update your shipping address accordingly.  For customers who purchase more than 1 item that includes a pre-order item, for U.S. Domestic customers we will split your order and ship items that are ready to fulfill immediately and hold the pre-order until fulfillment is ready. For International Customers, we will hold the entire shipment until the pre-order is ready, unless you would like to split the shipment based on what is ready for fulfillment, please note, you would be responsible for the additional shipping fees. 



free shipping on orders $150+